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Frequently Asked Questions

 

1-How many days will it take for my order to arrive?

 

Your orders placed until 15:00 will be shipped on the same day, and after this time, they will be delivered to you within 24-48 hours depending on the distance.

 

2-What are the Payment Options?

 

You can make your purchases on our site by paying by credit card, payment by bank transfer and doorstep payment.

 

3-How to Cancel an Order?

 

You can submit your order cancellation request in writing via the contact form section of our website. Orders that have not been shipped, prepared or supplied will be canceled upon your request and the entire order price will be refunded. If you have notified us of cancellation after your order has been shipped, please visit our return and cancellation page.

 

 

 

4-Which cargo will my products arrive with?

 

We deliver your products with our contracted cargo, Mng cargo and Ptt cargo.

 

 

 

5-Where are the products shipped from?

 

Our products are sent from Konya.

 

 

 

6-Can I order from abroad?

 

In international shipments, the products you want to purchase, except for restricted and prohibited products (fertilizer, seeds, pesticides, disinfectants, liquid products), are sent by cargo.

 

 

 

7) How to place an order abroad?

 

You can order the product you want to buy by adding it to the cart and pay by card or payment options such as Western Union.

You can also purchase your orders by paying at the door to your delivery address within Turkey, and pay the cargo company when the product you purchased arrives at your address.

If the country you want to purchase is not defined in the system, you can contact us via WhatsApp or our e-mail address.

8) What should you pay attention to for international orders?

 

If the weight and weight ratios of the products you are considering purchasing by cargo are low, it is economically appropriate and ideal to purchase them. .

For bulk purchases or products with high cargo weight. Logistics companies should be preferred.

For international orders, if the products purchased by our customers are to be delivered within Türkiye, they are sent to the shipping addresses free of charge.

Product-based bulk product discounts are offered for international bulk purchases and orders.

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